Mission Statement: The Pride Chamber is dedicated to fostering integrity, inclusion, community, and economic empowerment. We stand as a vital resource for small businesses, large corporations, LGBT-owned enterprises, community members, government leaders and allies. Our mission is to bridge the divides that separate these groups, by promoting unity and shared Equality through economics.

Job Title: Chief Operating Officer / Director of Membership & Events

Position Summary:

The Pride Chamber of Commerce is seeking a detail-oriented and proactive individual to fill the role of Director of Membership & Events / Chief Operating Officer. This position will provide high-level administrative support to the President/CEO while also assisting with membership management and event coordination.

Reports To: President/CEO

Position Type: Full Time Flex Hours (30-40 hours/week), Live and Virtual, After Hour Events

Compensation:

• $ 50,000 to $55,000 Plus New Member Bonus per Month
• Paid bi-weekly
• Location: NEC, Greater Orlando, Remote/In-person as needed

Responsibilities:

1. Executive Support:

• Provide high-level administrative support to the President/CEO. Coordinate events, programs, committees and meetings as needed
• Assist in preparing reports, presentations, and other materials for executive meetings and events.
• Coordinate travel arrangements and process expense reports.

2. Membership Management:

• Collaborate with the leadership team to support event setup, including venue coordination, catering arrangements, and logistical planning.
• Assist in managing member invoicing for dues and sponsorship opportunities, ensuring accuracy and timeliness.
• Serve as a point of contact for member inquiries, providing exceptional customer service and resolving issues as needed.
• Maintain membership databases and ensure accurate record-keeping.

3. Event Coordination:

• Support the planning and execution of Pride Chamber events, including conferences, workshops, and networking events.

4. Marketing & Communications:

• Assist in drafting and distributing internal communications, newsletters, and promotional materials.
• Collaborate with team members to ensure alignment on organizational goals and priorities.
• Support the development, creation, and distribution of engaging content across all social media platforms (Facebook, Instagram, Twitter, LinkedIn, TikTok, etc.) to drive brand awareness, engagement, and growth.

5. Administrative Duties:

• Support special projects and initiatives as assigned by executive leadership.
• Maintain confidentiality and discretion in handling sensitive information.

Qualifications:

• Previous experience in non-profit operations management preferred
• Strong communication, public speaking and organizational skills required
• Excellent communication and interpersonal skills.
• Proficiency in  Google Workspace, GrowthZone and QuickBooks   
• Ability to multitask and prioritize tasks effectively in a dynamic environment.
• Experience in event planning and membership management needed
• Familiarity with LGBTQ+ issues and/or chamber of commerce operations is desirable but not required.

Benefits:

• Flexible hours, requiring approximately 30-40 hybrid hours per week.
• Benefits issued through NGLCC and ACCE, where applicable and qualified.

SEND CV/RESUME WITH COVER LETTER TO: gina@thepridechamber.org